We are happy to accept returns at BMW Race Days if the product(s) purchased does not meet your requirements or has other discrepancies.
If you wish to return an item, you must first obtain a Returns Authorisation Number (RAN) by emailing firstname.lastname@example.org.
We cannot accept or process any returns that are not accompanied by a Returns Authorisation Number.
Goods that prove unsuitable may be returned to BMW Race Days for a refund, credit note or exchange if they are returned to us within 7 days of receipt. All refunds will be processed within 7 days of receipt of the returned goods.
Please report any shortages, damages or other discrepancies with your purchases to BMW Race Days within 24 hours of taking delivery of your order in order for us to ensure that any issues are dealt appropriately and immediately.
TERMS & CONDITIONS
Please refer to our terms & conditions below when requesting a refund, return or exchange.
· Items are to be returned to BMW Race paid by the sender.
· Items should be returned unused and in the correct and original packing to secure a refund or exchange.
· Items must be returned complete with all packaging in good condition. We reserve the right to charge for replacement packaging if the original has been damaged or defaced.
· Items returned after 7 days from receipt may be subject to a restocking fee. (This does not affect your statuary rights)
· We cannot accept any items that have been specifically ordered for you or manufactured to your specification for return.
· All returns are to include the senders name, address, invoice number, Authorisation Number (RAN) and reason for return.
BMW Race Days cannot accept responsibility for returned parcels that have been undelivered, damaged or lost in transit. Please retain your proof of return postage, as it may be required in the event of a claim
BMW Race Days is not responsible for any labour charges incurred during the fitment or removal of any supplied parts.